TERMS AND CONDITIONS
RealAssistant
These Terms and Conditions (“Terms”) govern your use of RealAssistant, operated by Neurotechnology Korlátolt Felelősségű Társaság, operating under the short name Neurotechnology Kft. (“RealAssistant,” “we,” “us,” or “our”).
By downloading, accessing, or using the RealAssistant mobile application, website, or related services (collectively, the “Service”), you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be legally capable of entering into a binding agreement. If you use the Service on behalf of a company or another person, you represent that you have authority to bind that company or person to these Terms.
The Service is not intended for children under 13, or a higher minimum age where required by local law.
2. The Service
RealAssistant may allow you to:
- Record or import video and audio.
- Edit, enhance, and export media.
- Translate speech into selected languages.
- Generate AI voice tracks or use autospeaker features.
- Receive notifications when eligible background processing is complete or requires attention.
- Store projects locally on your device and export completed results.
Some processing features require paid video minutes. Available features, languages, voices, output quality, and processing time may vary.
3. User Identifiers and Access
The Service may create a pseudonymous app user identifier instead of requiring a traditional account. This identifier may be used to associate:
- Processing tasks and their status.
- App Store purchases.
- Purchased, consumed, and remaining video minutes.
- Support and purchase-reconciliation records.
You are responsible for maintaining control of your device. If the app does not provide a sign-in or account-recovery feature, access to local projects or a pseudonymous balance may be affected by deleting the app, resetting the device, or losing device data. Purchase records may still be reconciled where permitted by Apple and technically available.
4. In-App Purchases and Video-Minute Packages
RealAssistant offers one-time consumable packages, including packages of 20 or 30 video-processing minutes. These packages are not automatically renewing subscriptions.
Prices, taxes, currency, payment authorization, and billing are handled by Apple through the App Store. The terms shown by Apple at the time of purchase apply.
Unless otherwise stated in the app:
- Minutes are deducted according to the duration or processing amount shown before you confirm a task.
- A task may require sufficient available minutes for the full selected video or operation.
- If your balance is insufficient, the app may ask you to purchase another package before processing.
- Consumable minutes generally cannot be restored automatically in the same way as non-consumable purchases, but we may reconcile verified purchases and balances where our records permit.
- Purchased minutes have no cash value, cannot be transferred, and may be used only with the Service.
Refund requests are handled by Apple, subject to applicable law and Apple’s policies. Nothing in these Terms limits any mandatory consumer right.
5. Limited License
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for lawful purposes on devices that you own or control, as permitted by the App Store rules.
The Service, including its software, design, branding, and documentation, is owned by us or our licensors and is protected by intellectual-property law. No rights are granted except those expressly stated in these Terms.
6. Your Content
You retain ownership of videos, audio, text, images, prompts, and other content that you submit to the Service (“Your Content”).
You grant us and our service providers a limited, worldwide, non-exclusive license to host, copy, transmit, modify, translate, synthesize, process, and display Your Content only as necessary to:
- Provide the features you request.
- Generate and deliver results.
- Maintain security and prevent abuse.
- Provide support and comply with law.
This license ends when Your Content is deleted from our systems, except for temporary backup copies and information that must be retained for legal, security, or dispute purposes. We do not acquire ownership of Your Content.
7. Your Responsibilities
You represent and warrant that:
- You own Your Content or have all permissions needed to use, upload, translate, edit, and generate voices or other output from it.
- You have obtained any necessary consent from people appearing or speaking in the content.
- Your use of the Service and Your Content comply with applicable law and do not infringe privacy, publicity, copyright, trademark, contractual, or other rights.
- You will review generated output before publishing or relying on it.
8. Prohibited Uses
You must not use the Service to:
- Create, upload, or distribute unlawful, infringing, deceptive, defamatory, or harmful content.
- Process a person’s voice, image, likeness, or personal data without required permission.
- Impersonate another person or create misleading synthetic media intended to deceive, defraud, or cause harm.
- Harass, exploit, threaten, discriminate against, or endanger any person.
- Create or distribute illegal sexual content, content involving child exploitation, or content that promotes violence or criminal activity.
- Upload malware or interfere with the Service, its servers, or other users.
- Reverse engineer, scrape, probe, overload, or bypass security, usage limits, purchase validation, or payment controls.
- Resell, sublicense, or commercially exploit access to the Service unless we have agreed in writing.
- Use generated output as the sole basis for decisions that create legal or similarly significant effects for another person.
We may block, remove, or refuse content or activity that we reasonably believe violates these Terms or creates legal, security, or safety risk.
9. AI and Generated Content
The Service uses automated and artificial-intelligence technologies. Generated output may contain errors, omissions, unnatural speech, inaccurate translations, timing issues, or unintended results.
You acknowledge that:
- Generated content may not be unique.
- Similar or identical output may be generated for other users.
- We do not guarantee factual accuracy, translation accuracy, voice similarity, legal compliance, or fitness for a particular purpose.
- You are responsible for reviewing and approving output before use, publication, or distribution.
- The Service does not provide legal, medical, financial, or other professional advice.
10. Third-Party Services
The Service may depend on third-party services, including:
- Apple and the App Store for distribution, purchases, and payment processing.
- RevenueCat for purchase validation and purchase-related records.
- Cloud hosting and storage providers.
- Speech recognition, translation, text-to-speech, media-processing, and AI providers.
Third-party services may have separate terms and privacy policies. We are not responsible for third-party services outside our reasonable control.
11. Availability and Changes
We may update, modify, suspend, or discontinue parts of the Service. We may also change supported languages, voices, processing limits, device requirements, or technical providers.
We do not promise that the Service will always be available, uninterrupted, or error-free. Maintenance, network failures, provider outages, device limitations, or legal restrictions may affect availability.
We will not convert a one-time purchase into a recurring subscription without your express authorization through Apple. If a material discontinuation affects unused purchased minutes, we will address the balance in accordance with applicable law and Apple’s policies.
12. Suspension and Termination
You may stop using the Service at any time. We may suspend or terminate access where we reasonably believe that:
- You violated these Terms.
- You attempted to bypass purchase, security, or usage controls.
- Your activity is unlawful or creates risk to users, the company, or third parties.
- Suspension is required by law or a service provider.
Provisions that by their nature should survive termination will remain in effect, including ownership, disclaimers, limitations of liability, dispute provisions, and payment obligations.
13. Privacy
Our collection and use of personal data are described in the RealAssistant Privacy Policy: https://api.realassistant.life/privacy.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and quiet enjoyment.
We do not warrant that:
- The Service will meet every requirement.
- Processing will be uninterrupted, timely, secure, or error-free.
- Generated output will be accurate, unique, lawful, or suitable for publication.
- Data or projects stored on a device or server will never be lost.
These disclaimers do not exclude warranties or rights that cannot lawfully be excluded, including mandatory rights under Hungarian or European Union consumer law.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, willful misconduct, gross negligence, or any liability that cannot be excluded under applicable law.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, opportunity, data, goodwill, or business interruption.
For claims not excluded above, our aggregate liability arising from the Service will not exceed the greater of the amount you paid for the Service during the 12 months preceding the event giving rise to the claim or EUR 50.
The limitations in this section apply only to the extent permitted by law and do not reduce mandatory consumer remedies.
16. Indemnification
If you use the Service on behalf of a business, you agree to indemnify and hold harmless the company and its officers, employees, and contractors from third-party claims, losses, and reasonable costs arising from:
- Your Content.
- Your violation of these Terms.
- Your infringement of another person’s rights.
- Your unlawful or unauthorized use of the Service.
This section does not apply to individual consumers where prohibited by law.
17. Governing Law and Disputes
These Terms are governed by the laws of Hungary, without regard to conflict-of-law rules.
If you are a consumer in the European Economic Area or another jurisdiction with mandatory consumer protections, you also retain the rights and may bring claims in the courts available under the mandatory law of your country of residence.
For disputes involving business users, the competent courts of Budapest, Hungary have exclusive jurisdiction, unless applicable law requires otherwise.
18. Changes to These Terms
We may update these Terms to reflect changes in the Service, law, security requirements, providers, or business operations. We will update the effective date and provide additional notice where required. Continued use after updated Terms become effective constitutes acceptance to the extent permitted by law.
19. Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and any purchase terms shown in the app or by Apple, form the entire agreement between you and us regarding the Service.
20. Contact Us
Questions about these Terms may be sent to:
Legal name: Neurotechnology Korlátolt Felelősségű Társaság
Short name: Neurotechnology Kft.
Registered address: 1076 Budapest, Alpár utca 9. 2. em. 4. ajtó, Hungary
Company registration number: 01-09-415578
Tax number: 32275245-2-42
Email: artyom.mihailovich@gmail.com
Phone: +66 63 880 9158